Refund Policy

Overview

This policy outlines how refunds are handled for Manoratech's services. Specific terms in your signed service agreement take precedence over this general policy.

One-Time Setup & Build Fees

One-time setup fees (such as website builds or cold outreach infrastructure setup) cover work performed upfront and are non-refundable once work has commenced, except where required by law.

Monthly Management Fees

Monthly service fees cover work performed during that billing period and are non-refundable once the period has begun. You may cancel future billing periods according to the notice terms in your service agreement.

Ad Spend

Advertising spend paid directly to platforms (Meta, Google, LinkedIn, etc.) is separate from our management fees and is subject to those platforms' own refund and billing policies. Manoratech does not control or refund third-party ad spend.

Cancellations

Cancellation terms, including any minimum term and notice period, are defined in your signed service agreement. Cancelling does not entitle you to a refund of already-completed work.

Exceptions

Refunds may be considered on a case-by-case basis where Manoratech fails to deliver agreed-upon deliverables through its own fault. Requests should be submitted in writing to hello@manoratech.net.

Contact Us

Questions about this policy can be directed to hello@manoratech.net.